Collection of Personal Information
(a) Information You Provide: When you use the website, we may collect personal information, such as your name, email address, phone number, and payment details, to process and fulfil your bookings. You voluntarily provide this information when making a reservation.
(b) Automatically Collected Information: We may also collect certain non-personal information, such as your IP address, browser type, device information, and usage data, through cookies and similar technologies to improve our website’s functionality and enhance your experience.
Use of Personal Information
(a) Booking and Service Fulfilment: We use the personal information you provide to process your bookings, communicate with you about your reservations, and deliver the requested services.
(b) Communication: We may use your contact information to send you important updates, service-related notifications, and promotional offers. You can opt-out of receiving promotional communications at any time.
(c) Analytics and Improvements: We analyse aggregated data to improve our services, enhance the user experience, and optimize our website’s performance. This data is anonymized and does not personally identify you.
(d) Legal Compliance: We may disclose personal information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, investigate fraud, or respond to government requests.
(a) Protection Measures: The company implements reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet or electronic storage method is completely secure, so we cannot guarantee absolute security.
(b) Payment Processing: We employ secure payment gateways to process your financial transactions. We do not store your payment card details on our servers.
Third-Party Links and Services
You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights or have any questions or concerns about your personal data, please contact us at email@example.com.
The website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take appropriate measures to delete the information.